Testimonials

See what our customers have to say about us

Eileen McKee
Director of Resort Relationships
Coast to Coast

MembersOnVacation has been a great partner with CTC and I really appreciate all that you do for our members. I have personally been able to go on two Member Cruises and I must tell you how much our members love your team and the services they provide. When I introduced MembersOnVacation at the Cocktail party (the first night at sea) the crowd went WILD! There were even hugs for Cynthia and Melissa! Our members love your attention to their needs.

Thank you for all that you do every day!

Donna Specht
Sierra Club, Angeles Chapter

The Sierra Club has been working with MembersOnVacation Group Division for probably more than 12 years. They have been instrumental in helping us design cruises especially for our active members who generally would not go on a cruise. The agents are really tuned in to our needs and do some amazing things for us. They are in constant contact with the Sierra Club cruise coordinators advising us and also doing everything possible to assist us in meeting our goals. Montrose is able to manage large numbers of inquiries about the cruise and finally seal the deal while working against cruise line deadlines. Many of our own first time cruisers spread the word about how organized and fun a cruise can really be. MembersOnVacation has contributed to our total success year after year.

Tony Greco
Meeting Planner
NA World Services

Thank you so much Nancy for all the hard work that the Montrose staff put into this. I cannot convey in words or an email how important it was to get this done in the time frame that Montrose was able to accomplish this in. Our relationship has been very, very important over the years and I greatly appreciate your help. Many partners could have dragged their feet, made excuses, or done any number of things - but we just buckled down together and got the job done! Thank you for letting me express my concerns this week and for being so responsive. My executives are going to be thrilled, as they were very worried that the travel site was not going to be ready. Montrose has been a valued partner for many years, and today we really got the benefit of that long-term relationship.

We have worked together for many years and I look forward to many more years together!

Maria Helena, Gabriel, Georgia, Raphael and Marcos Strafacce

Thank you so much for the wonderful and timely service in helping us to book our cruise for the spring break. We were impressed how careful you "listened" to our needs and how perfect the selection and the recommendation presented were. We are pleased with the speed and accuracy of your service. This has been our second interaction with you and Montrose and we will absolutely not only do more business with you in the future but also recommend you and brag about Montrose excellent service!

Andi, congratulations for the talented team you were able to assemble at Montrose. Cynthia surely is an excellent example of that.

Thank you once again for your timely and professional service.

Tom Humphrey

We have been very impressed with Cynthia's handling of our cruise travel arrangements. She has been extremely helpful and informative. She returns our calls or emails promptly and is always very friendly on the phone. We have had a lot of questions and she has always responded in a positive manner. We will use MembersOnVacation in the future.

Jerry & Julie Williams

I want to say you and MembersOnVacation did a good service for the Good Sam Club. A Great Job for Julie and I, it was as if we were the only ones you were working with. That felt so good. Thank You!! We will call you first when we have a need to travel.

Burdette, William/Johnnie

Cynthia Heurta is an excellent agent. She has tried her best to take care of everything for us and for senior citizens that is a plus.

Jim Brown
Executive Vice President
Western Association of Food Chains

"Wow! All I can say is a very sincere and heartfelt thank you to each of you for all that you did to make our Annual Convention the success that it was. The MembersOnVacation team "did it all" just perfectly - you truly handled each transaction like the pros that you are. A superb job well done."

Norma Riddle Haas Service Coordinator

"I had the pleasure of working with MembersOnVacation, in particular Carrie Cota of the Group division for our stay at the Aventura Palace Spa Resort in Cancun this year. She had to coordinate couple's coming from New York, Connecticut, Texas, South Carolina, as well as Toronto, Canada and Los Angeles. She got the best pricing! She managed to stay within our proposed budget, and at her suggestion, got the most bang for our buck at this all inclusive resort, The Aventura Palace, which far exceeded everyone's expectations. All in all, the trip was fantastic, and we truly enjoyed ourselves and I wanted to thank MembersOnVacation, and in particular Carrie Cota for the best Haas Pro Tech incentive trip to date. Looking forward to next year. Maybe we'll go back again!"

Dr. Edward Kaufman
Critics' Choice International

Critics' Choice, International has been successfully affiliated with you since it's inception in 1976. I sincerely believe that our success is due to your knowledgeable staff and ownership of MembersOnVacation. I have found you to be understanding, gentle, and unselfish with your time, and our working relationship has always been special. I have always considered myself an integral part of the "MembersOnVacation 'Family', rather than merely an outsider with an annual trip of 50 people going to see the Theatre in London."

John T. Walling
President / CEO
Christian Community Credit Union

"Thank you for arranging our travel needs for our Board and Mgt Planning session. First you got very good rates for us and did all of the arrangements for our hotel, flights and the cruise. We want to thank Carrie for her outstanding service as I know I am hard to please and she always went the extra mile to make sure all of our needs were filled. She should get a bonus and we sure want here to take care of us on our next Board conference. It is great to have partners like you at Montrose."

Michele Cesca
Executive Director
Assistance League

"I really want to thank you for your efforts in securing ads from the Galt House and the Adam's Mark for the Convention Program. You are truly amazing and I really appreciate all of the work that you do on behalf of Assistance League. Especially when we give you impossible deadlines to meet! Thanks again!"

Dick Somers
68-G cruise organizer

You really came through for us.. we all sat together at the same seating and our cabins were close to each other! This is the first cruise I haven't had to grovel and try to bribe the head waiter! Got to watch the ship sail instead and toast my classmates with your champagne! What a treat and thank you for the champagne and chocolate.

We all had a great time and are already planning our next event. You will be at the top of our list when we decide to book.

You're the best!

Bonnie VanderHave

Montrose is doing a great job of helping National Assistance League with discounts, etc.

Norine A. Brooks
Sr. Trade Show & Events Manager
Cardiac Science Corporation

Joe, just a short note to acknowledge the awesome job that Melissa Truskett did on-site during the Cardiac Science Inner Circle trip in Cabo San Lucas last month! Melissa was well organized, completely prepared, handled herself in a professional manner and was a delight to work with.

I slept like a baby every night knowing that the program was in great hands and that there were "no worries". Please pass along my thanks to your staff for making the 2007 Inner Circle trip an outstanding success!

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